Transparent information about data processing.

1. Controller

The controller is FENIX SOLUTION s. r. o.
Žitavská 18, 821 07 Bratislava – Vrakuňa
Company ID: 54 652 260
Municipal Court Bratislava III, Section Sro, File no. 161879/B
Email: info@fenixsolution.sk
Telephone: +421 904 222 333

2. Data we process

Through the enquiry form, we may process your name, company, email address, telephone number, project type and location, estimated budget, expected timeframe, message, technical information included in the message and any project documentation uploaded voluntarily.

3. Purposes and legal bases

We process data to receive and handle enquiries, communicate about a project and take steps before entering into a contract under Article 6(1)(b) GDPR. We rely on legitimate interests under Article 6(1)(f) GDPR for proportionate B2B communication, website protection and the establishment, exercise or defence of legal claims. If a business relationship is formed, we also process data to meet legal obligations under Article 6(1)(c) GDPR. Consent under Article 6(1)(a) GDPR is used only for optional external content, particularly Google Maps. The website does not use a newsletter or marketing processing.

4. Requirement to provide data

Fields marked with an asterisk are required to handle the enquiry. The form cannot be submitted without them. All other information, including telephone number, budget, timeframe and attachments, is voluntary.

5. Recipients and processors

Where necessary, data may be made available to Netlify as the hosting and form-processing provider, the email service provider, essential IT support, and legal or accounting advisers. Google Maps connects to the user’s device only after consent to external content is given. Where a provider processes data outside the European Economic Area, valid GDPR mechanisms are used, such as an adequacy decision or standard contractual clauses, depending on that provider’s current setup.

6. Retention

Enquiries that do not result in cooperation are retained for no more than 12 months after the last communication. Attachments are retained for the same period as the related enquiry. If a contractual relationship is formed, data is retained during the cooperation and afterwards for the applicable statutory periods. Data needed to protect legal claims is retained for the relevant limitation periods. Cookie and external-content choices are retained as described in the cookie policy or until consent is withdrawn or the choice is reset.

7. Your rights

Subject to the conditions in the GDPR, you have the right of access, correction, erasure, restriction of processing and portability where applicable, and the right to object to processing based on legitimate interests. You may withdraw consent at any time without affecting processing carried out before withdrawal. Send requests to info@fenixsolution.sk.

You also have the right to submit a complaint or application to the supervisory authority:
Office for Personal Data Protection of the Slovak Republic
Galvaniho Business Centrum II
Galvaniho 7/B
821 04 Bratislava
dataprotection.gov.sk

8. Automated decision-making

We do not use automated individual decision-making or profiling when receiving or handling enquiries.

9. Security

We use appropriate technical and organisational measures, limit access to data on a need-to-know basis and protect forms with technical controls. No method of data transmission or storage can guarantee absolute security.

10. Cookies and external content

Necessary local storage remembers the privacy choice. No analytics or marketing tools are used. The external Google Maps map loads only after consent to external content; the choice can be changed in the cookie settings in the footer.

11. Changes to this document

We may update this document when our processing activities or legal requirements change. The current version is always published on this page.